PRIVACY POLICY

The Jet Wash Co. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.thejetwashco.com] (the “Site”).

1. Information We Collect

We may collect and process the following personal data when you interact with our Site:

• Contact details (such as name, company name, email address, phone number) when you submit an enquiry form or request a brochure.

• Business information (such as site location, forecourt size, or service requirements) provided when requesting a quote.

• Technical data including IP address, browser type, time zone, and device information, collected automatically via cookies and analytics tools.

• Usage data such as how you navigate our Site, which helps us improve performance and content.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide requested brochures or quotes.

• Manage customer relationships and provide services under contract.

• Improve our website’s performance and user experience.

• Comply with legal or regulatory requirements.

• (With your consent) send marketing updates about our services, which you can opt out of at any time.

3. Legal Basis for Processing

Under the UK GDPR, we process personal data on the following legal bases:

• Contractual necessity – where processing is required to provide our services or respond to enquiries.

• Legitimate interests – to improve our Site, maintain security, and market our services to existing or prospective clients.

• Consent – when you opt in to receive marketing communications.

4. Sharing Your Data

We do not sell or trade your data. We may share limited personal data with:

• Service providers (such as website hosting, analytics, and email systems) to support our business operations.

• Regulatory bodies or authorities where legally required.

5. Data Retention

We only retain your personal data for as long as necessary:

• Enquiry and brochure requests: up to 24 months after last contact.

• Contracted clients: up to 6 years after service provision (for legal/accounting purposes).

• Website analytics: anonymised after 26 months.

6. Cookies & Analytics

Our Site uses cookies to enhance user experience and measure performance. You can manage or disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your data.

• Object to processing or request data portability.

• Withdraw consent for marketing at any time.

To exercise your rights, contact us at: info@thejetwashco.com

8. Security

We implement technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse.

9. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Jet Wash Co.
Email: info@thejetwashco.com

If you are not satisfied, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.